Forum Discussion

Balkor's avatar
Balkor
Reel Rookie
3 years ago
Solved

Youtube Not Connecting despite excellent WiFi strength

For some reason my Roku won't play youtube. i click on it, it loads for a few seconds, then tells me that i'm not connected, idk what to do?
  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Hi Community users,

    Thanks for your patience.

    We believe this issue is now resolved. We would recommend checking to see if you are still experiencing an issue with the Youtube channel. If you are still seeing an issue occur, we would recommend removing the channel, restarting your Roku device, and then adding the channel back again.


    Thanks,
    Danny

lauracatolic's avatar
lauracatolic
Newbie
3 years ago

Same here I even checked my internet connection and it says excellent, I uninstalled and then reinstalled, same error message pops up. It’s only the YouTube app that’s not connecting…all other apps are working fine.