YouTube going to black screen

Hi Kerinbot,

A warm welcome here at the Roku Community! 

Thanks for reaching us here regarding your playback issues with the YouTube app. No worries. We're here to find you the best resolution possible.

Could you please specify which YouTube you are referring to? Is it the YouTube TV or YouTube app alone? In addition, have you tried to remove the app, perform a system reboot, then re-install the app? If not, kindly follow the steps provided below:

1. Remove the YouTube/TV app by highlighting it and pressing the Star (*) button
2. Restart your Roku device/TV from Settings > System > System Restart
3. Install the YouTube app again. Select Channel Store > Look for the YouTube/TV app > Click Add channel

Make sure to follow the steps precisely to work. If the issue is still persistent, please don't hesitate to let us know and we'd be more than happy to further assist you with this. We'll be looking forward to your response!

Thanks,
Carly

This is acknowledged, MaxieMo.

To learn more about 1-touch play, here's our Support article on What is CEC. There should be a part where the 1-touch play feature is being talked about, and further details and information are being provided.

Feel free to let us know if there's anything else you'd want us to address, and we'd be more than willing to listen and take appropriate action.

Kind regards,
Carly

I see that everyone is experiencing this issue and see no solutions. I found one intellect who gave the answer to all our problems. I don’t recall exactly how, but you simply need to turn off “1-Touch Option” in the settings of Roku. Don’t ask me how because I don’t remember. I hope this helped everyone more than the Roku staff could.