Youtube goes black regardless on home screen or playing a video
A few months ago YouTube would black out until a button was pressed regardless on the main screen or playing a video. It was a known issue and eventually it was fixed, but after the update on 11/1, Roku broke it again. Can we get this issue fixed and how do we disable the auto update because the developers aren't doing their due diligence in testing before releasing?
Hi, Teejayr DSchreiber
Thanks for posting here in the Roku Community regarding the issue you've encountered with YouTube.
Let's try to troubleshoot this issue for a fix. Kindly follow the steps below:
- Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel."
- Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
- Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
- You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
If the issue persists, kindly keep us posted and provide us with more details, including an image referring to the black screen issue you've seen with the YouTube channel.
All the best,
Kash
