What the person is say is when 5.1 surround sound in selected in the Youtube app the English language option is no longer available. Doesn't matter what device you're using i.e. Roku, Shield TV, etc......
Yes. This is happening exactly as described. Watch an American movie like Jurassic Park and it's in dubbed Spanish. Go to audio tracks setting and only non-english dubbed languages available. Original language option not available. It's broken.
Hi Derek151,
Thanks for posting to the Roku Community.
We'd like to know more about the issue you are facing. What are the steps to reproduce the issue you are seeing? Does the issue only occur on a specific channel or all channels on your Roku device? What troubleshooting steps have you already taken to try to resolve the issue?
Please let us know any additional information you may have that would be helpful for our team looks into this problem.
Regards,
Nimfa
Title bought: Jurrasic Park 1993
Attempted to watch but the movie started in Spanish. Went to audio settings to adjust language. No option for English original only options were for other languages. Unable to resolve.
Thanks for the reply.
Could you try to remove/unplug your surround sound and see if there's any difference after? How about streaming other movies/series on other channels, do you experience the same issue? Or this is only limited when streaming on Youtube?
Keep us posted.
Regards,
Nimfa
