Forum Discussion

Vanscoy's avatar
Vanscoy
Newbie
2 years ago
Solved

Youtube color scale isn't correct

I'm having either the same or simular problem, the picture on YouTube is very dark and unwatchable because it's barley visible

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi Vanscoy,

    Greetings and welcome to the Roku Community!

    Thanks for sharing this information with us, and we'd like to see an image as a reference to the issue you've experienced. Would you be able to send us an image regarding this?

    In addition, let's try a troubleshooting step to have an optimal restart with the channel. Kindly follow the steps below.

    1. Remove the YouTube channel by highlighting it from the channel tile, and pressing the star (*) button. Then select the remove option.
    2. Do a system restart by navigating to Settings > System > System Restart.
    3. Add the YouTube channel back by searching for it from the "Streaming Store."

    Please keep us posted.

    All the best,
    Kash

1 Reply

Replies have been turned off for this discussion
  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi Vanscoy,

    Greetings and welcome to the Roku Community!

    Thanks for sharing this information with us, and we'd like to see an image as a reference to the issue you've experienced. Would you be able to send us an image regarding this?

    In addition, let's try a troubleshooting step to have an optimal restart with the channel. Kindly follow the steps below.

    1. Remove the YouTube channel by highlighting it from the channel tile, and pressing the star (*) button. Then select the remove option.
    2. Do a system restart by navigating to Settings > System > System Restart.
    3. Add the YouTube channel back by searching for it from the "Streaming Store."

    Please keep us posted.

    All the best,
    Kash