erichnoll4
2 years agoNewbie
YouTube channel caption settings don't persist
Hi, the Roku works great except the YouTube channel's captions settings don't persist after being set and have to be set again in three circumstances: 1) Turn on captions with up arrow then click th...
- 2 years ago
A warm welcome here in the Roku Community, erichnoll4.
We appreciate you reaching out for support. No worries, we're here to find you the best resolution possible.
In this instance, since this is happening inside the YouTube app, we highly recommend reaching out to the channel provider themselves as they are the ones who provided, maintained, and updated their app on the Roku streaming platform independently.
You might have enabled the closed captioning on your Roku streaming player but certain apps on the platform have features inside their app which doesn't follow the settings of Roku.
We hope this helps.
Best regards,
Carly