Forum Discussion

Jaydiddy's avatar
Jaydiddy
Reel Rookie
2 years ago
Solved

Youtube blacks out and then returns

So I can click on the YouTube app. Within 30 seconds the screen goes black. No sound no video but if I click any button on the remote it will come back. But then 30 seconds later it goes black again....
  • Tea-honey's avatar
    Tea-honey
    12 months ago

    Hey,

    I read your thread and despite Roku and YouTube support being helpless idiots on this issue, I was having the same issue and just solved it.  In the main Roku menu, go to settings -> System -> Control other devices, then disable 1-touch play.

    worked like a charm, hope it does for you

Tea-honey's avatar
Tea-honey
Newbie
12 months ago

Hey,

I read your thread and despite Roku and YouTube support being helpless idiots on this issue, I was having the same issue and just solved it.  In the main Roku menu, go to settings -> System -> Control other devices, then disable 1-touch play.

worked like a charm, hope it does for you