YouTube black screen after QR code ads
So I’ve seen this issue here and most are dated over a year ago. I’m here to say the issue still exists and it makes YT unwatchable on my TCL Roku tv. This inexcusable. It’s been over 2 years and n...
Forum Discussion
I’ve tried all suggested Roku solutions, been through it all twice on phone support and still no resolution:
updated tv
factory reset tv
uninstalled and reinstalled the YouTube app
turned off one click
deleted cache
when I first got tv it never happened for about two years no issue now it’s been ongoing for over a year with no fix
it happens in ANY YouTube content. Everytime there is a QR code ad that’s it… black screen with audio have to restart video
I agree the TCL tv YouTube app is horrible. It also does not mark the video for resume play. ROKO, you can do so much better.
Welcome Mcs72
Just double-checking, you're having the same issue with YouTube TV? Could you please provide the exact behavior you're experiencing with the app? We'd like to assist you with this.
I'll wait for your response!
Roku Community Team
