Forum Discussion

Hessian's avatar
Hessian
Channel Surfer
6 months ago

YouTube app on Roku only show a single row on my profile

My profile on the YouTube Roku app only has one row of videos under the name Recommended and a refresh button underneath. I've reset the app, uninstalled/reinstalled the app. This is happening on 3 d...
app playback
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
6 months ago

Hey, Hessian.

Thanks for reporting this!

Can you send us a photo of it so we can see it closely? Also, have there been any recent updates before this happened?

Tel us more about it!

Roku Community team

  • Hessian's avatar
    Hessian
    Channel Surfer
    6 months ago

    Before today, this home screen had multiple rows and still does on the YouTube app for Google TV.

     

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      6 months ago

      Thanks for the photo, Hessian!

      Have you tried this quick fix below?

      1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
      2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
      3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

      Still not working? Let us know so we can dive deeper!

      Roku Community Team

      • Hessian's avatar
        Hessian
        Channel Surfer
        6 months ago

        Just to try it, I did a factory reset on one of my Roku boxes. No difference.