Forum Discussion

RogerD954's avatar
RogerD954
Reel Rookie
2 years ago
Solved

Youtube app not running previews

Has this been resolved for you? Have you gone into the YouTube Settings to check the preview setting?  I have two Roku's and one allows changing the preview setting and the other does not.  From wh...
app feature
  • RogerD954's avatar
    RogerD954
    11 months ago

    No one from Google has chosen to reply.  However, I was able to resolve the issue by purchasing an identical unit and sold the "defective" one.  There must be a flaw in the product that requires multiple versions to be provided.

RKuserOne's avatar
RKuserOne
Newbie
11 months ago

I have 5 or more Rokus.  Some preview works on and others not.  Not sure why that would be.

RokuCarly's avatar
RokuCarly
Community Moderator
11 months ago

Welcome, and thank you for posting here in the Roku Community, RKuserOne!

Thanks for reaching out. For more information regarding this case, kindly refer to @RokuTakashi's post above. 

We also highly recommend directly contacting YouTube Support, as they maintain and manage their app on the Roku streaming platform independently. 

Regards,
Carly

  • RogerD954's avatar
    RogerD954
    Reel Rookie
    11 months ago

    No one from Google has chosen to reply.  However, I was able to resolve the issue by purchasing an identical unit and sold the "defective" one.  There must be a flaw in the product that requires multiple versions to be provided.