Forum Discussion

AngelNSoup's avatar
11 months ago

Youtube app not connecting

  • This person had the same exact problem I have been having, I have been searching the forums and I haven't found a working solution. The last update i've found was from last year, has anyone found a fix?

2023 youtube not connecting problem post 

8 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    YouTube is working fine here. What model Roku are you using (model number, not just the name)? Does any other channel have connection issues? How are you connecting to the Internet with the Roku: WiFi or Ethernet?

    • Wingtip's avatar
      Wingtip
      Channel Surfer

      I’m having same issue. Have had this Roku express in my car for a few years now using my mobile hotspot for connectivity. Everything has worked just fine till a few weeks ago when the YouTube app started saying no connection, check connection. 
        All other apps connect. I’ve updated the app, I’ve updated the Roku. I’ve deleted the app and reinstalled. I’ve just done a factory reset and this YouTube app still can’t connect even though all other apps work perfectly. 
        I don’t know what else to do at this point. 

      • atc98092's avatar
        atc98092
        Community Streaming Expert

        Unfortunately, you have exhausted the steps to try. Since everything else is working correctly, the problem lies with the app. Only Google can address issues with their apps, and their track record addressing issues like this isn’t good.