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Odalxss's avatar
Odalxss
Newbie
3 years ago

Youtube and Netflix screen looks like it has a filter

My Roku TV plays every other streaming app perfectly fine except YouTube and Netflix  every time I try to play the video it looks like a filter on it it enhances every dark color mainly black except red or white shades but makes everything around look dark I don’t know how to get rid of it I haven’t messed with any of my settings so I don’t know what the problem is because when I preview the video it works fine until I actually click it is when it starts to look like a filter is on it and it doesn’t do that with anything else on the TV.

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  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi Odalxss

    Welcome to the Roku Community!

    Have you tried removing the affected channel Youtube and Netflix and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

    For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.

    Let us know if there's any difference after.


    Warm Regards,
    Lianna