Forum Discussion
atc98092
3 years agoCommunity Streaming Expert
Unfortunately, Amazon is the only one that can address the issue. Roku doesn't create the channels, they are all written and supported by 3rd parties (except for The Roku Channel of course). If you were having the same problem with all channels, then perhaps it might be something in the Roku OS, and Roku is the one that would have to address it. But when a problem is specific to only one channel, that's strong evidence that the channel itself has the problem and only the provider can address it.
andyross
3 years agoRoku Guru
Did read elsewhere that Amazon just did a rollback update to undo some recent problems caused by the recent update.