Forum Discussion

JoeC2's avatar
JoeC2
Newbie
3 years ago

Yes Network Wont Launch on Roku Device

I cant launch YES network on my Roku Device today. Was working properly prior to today. The YES app launches for a second or two then kicks me back to Roku home screen. I tried it several times and a...
RokuKarla's avatar
RokuKarla
Retired Moderator
3 years ago

Hello JoeC2 and saturn2

Thanks for reaching out here in the Community!

We would recommend removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue
 

 

Regards,
Karla

mickskillz's avatar
mickskillz
Newbie
3 years ago

This isn't working here either.  I've tried what you suggested.

  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    Hi mickskillz, 

    Thanks for reaching out to the Roku Community. 

    We'd like to know more about the issue you are seeing so we can best assist you. Would you mind giving us more details regarding your concern? Does the issue only occur on a specific channel or all channels on your Roku device? What troubleshooting steps have you already taken to try to resolve the issue?

    Please let us know any additional information you may have that would be helpful for our team looks into this problem.


    Regards,
    Nimfa