Forum Discussion
9 Replies
- saturn2Binge Watcher
something similer is happening with my hbo max but it doesnt kick me out it opens on the hbo max screen then its just a black screen so my guess is something theres somekind of problem with roku channels i have tried so many things to make it work but i dont really know whats going on
- RokuKarlaRetired Moderator
Thanks for reaching out here in the Community!
We would recommend removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue
Regards,
Karla- mickskillzNewbie
This isn't working here either. I've tried what you suggested.
- BNNP2023Newbie
I too am experiencing this issue. Spent 40 minutes with support (online chat) only for the person to tell me it is not Roku's issue. Great support. Has anyone figured this out yet?