Forum Discussion

awilson77584's avatar
awilson77584
Newbie
2 years ago

Xfinity Stream resets when selected

On two televisions, when I select Xfinity Stream, the app resets and asks me to sign in. Has anyone seen this behavior? I purchased three Roku devices and a Roku TV so I could use the stream app.

Thank you.

3 Replies

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  • REC2nd's avatar
    REC2nd
    Newbie
    2 years ago

    Same here but doesn't ask to log in just resets to home. There are many complaints on the Xfinity blog but my Xfinity android streaming app works fine. It's a ROKU issue!

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      2 years ago
      REC2nd wrote:

      It's a ROKU issue!

      Bit of a correction:
      It's an Xfinity update to the Roku-compatible version of their own app, submitted to ROKU issue.

  • Jebber's avatar
    Jebber
    Reel Rookie
    2 years ago

    I was up until midnight fooling with this - uninstalling the xfinity streaming app, reinstalling, updating, resetting by unplugging, everything -to no avail.  This morning, it works.  Clearly it was an xFinity issue.