Forum Discussion

Jefferies's avatar
Jefferies
Newbie
3 years ago

Xfinity Stream Channel Crash Back To Home Screen on Launch

Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage. I have completed every imaginable troubleshoot. Unplugged...
app playback
JimmyGots26's avatar
JimmyGots26
Reel Rookie
3 years ago

Somebody posted that they hit the home button 5 times then hit the back arrow button 5 times. I tried it and gave a few seconds and it was fixed.

 

RokuMary-F's avatar
RokuMary-F
Community Moderator
2 years ago

Hi Community users,

We will be locking this thread because of its outdated status. If you still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team