It's useless to think Roku will resolve this issue anytime soon. Their tech team is incapable of resolving any issues. You can't talk directly to Ruko engineering in an effort to help resolve issues, I've tried several time to communicate directly with them to help resolve the audio lip-sync problem that still exist with the Xfinity app well after a year of complaints. I have a broadcast engineering background with a major network and this type of issue raises to critical quickly in the broadcast world, NOT in Ruko's world. Eventually, after they have their morning latte and finish playing games on their mobile devices they MAY look into it. That being said, their's not one brain cell at that company with the capability to fix the problem. Roku's stock price tells you all you need to know about the interworking of the company. Xfinity is no better. Look at their level of engagement with the audio sync problem w/ Roku lasting months. When you called Xfinity to inquire about the problem, their response was "we no nothing about it".
So here we are 12 hours later from when I started to experience this MAJOR outage. Any bets on when it's resolved? Day? Week? Month?
