Forum Discussion

Dtakah's avatar
Dtakah
Newbie
6 years ago
Solved

Wrong movie plays The Suspect

I went to play a movie on the roku channel called the suspect from 2103 with sterling k brown. The description for it actor info and picture all display for this movie but when I played the movie it ...
  • RokuDanny-R's avatar
    RokuDanny-R
    5 years ago

    Trebor 

    Thanks for the post.

    I have passed along your concerns to the appropriate team to investigate this issue.


    Thanks,
    Danny

  • RokuDanny-R's avatar
    RokuDanny-R
    5 years ago

    Ctrap

    Thanks for the post.

    If the content that is being displayed is not correct on that channel, you would need to contact the channel provider for further assistance. Many channels on Roku are developed and maintained by the channel provider themselves. 


    Thanks,
    Danny

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
5 years ago

Katgv 

Thanks for the post.

Can you please provide more information regarding the issue you are experiencing? What channel are you trying to watching this content on? What specific titles are you having these issues with?

With more information we will be able to investigate further.


Thanks,
Danny

Mairzag9's avatar
Mairzag9
Newbie
2 years ago

Hello, i went to play Gloria, and its a completely different movie.

  • Ctrap's avatar
    Ctrap
    Reel Rookie
    2 years ago

    Yup.  Same thing happens if I click on Bliss! from 2016.   Some 2017 movie from the Philippines of the same name starts playing

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi Mairzag9,

    Greetings from the Roku community, and thanks for letting us know about this content issue.

    We have already forwarded this case, along with the information you've provided, to the appropriate Roku team for further review.

    We would recommend checking it from time to time or getting back here for any updates.

    Best regards,

    Rey

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi Ctrap,

    We appreciate you flagging us about this, and it seems like we need more details about it.

    Could you share with us under what streaming option you're trying to access this content? Is it from Tubi, Vudu, Apple TV, etc.?

    Tell us more about this so that we can provide you with the appropriate next step.

    Warm regards,

    Rey