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edsonallen's avatar
edsonallen
Newbie
3 years ago

With switch to Dish cable, Roku Streaming no longer works

Our retirement home replaced DirecTV with Dish TV.  After installation was complete, I was able to go from TV to stream Acorn.  At the end of the evening, I could not return to the TV -- only streaming options were available.  I turned off the power strip and when I turned it back on the next day, had TV again.  Only I've been unable since to access the streaming channels via Roku.  Tried HDMI2 on the TV -- but no TV or streaming.  Replaced batteries in the Roku remote.  Still no streaming.  II was able to go from TV to streaming one time after the Dish installation, but not since.  What needs to change?

app playback

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  • Strega's avatar
    Strega
    Roku Guru
    3 years ago

    Normally you just use the TV remote to switch inputs.  I don’t know what “TV” means and what “no TV means” – for example is there some kind of error message and does “TV” mean any kind of video or something specific like Dish network TV.  Is the Roku attached via HDMI2?  If so, after switching to HDMI2, did you try pressing the Home button? – just incase the Roku had gone to sleep.

    By the way, I have Dish and Roku, and there is nothing special about Dish in terms of how it interfaces with your TV.  In my case, Dish is on HDMI1, and Roku is on HDMI4.  If I have the power saving feature on my Roku enabled (as it was by default), then after selecting HDMI4, I press the Roku Home button to wake it up.  If I turn the Roku power saving feature off, then as soon as I select HDMI4, I see the Roku screen saver.

    Oh and if you were switching your TV back to Dish, but it was switching right back to Roku, then go to settings->system->Control Other Devices (CEC)->1-touch play, and try disabling that.  That sometimes works “much too well” and grabs the TV’s attention when it shouldn’t.