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SuzG12's avatar
SuzG12
Newbie
2 years ago

Will US bought Roku work in the UK?

I have a USA bought Roku tv, but living in the UK. I am trying to download NOWTv to use on the TV, but I'm not getting the UK version (US version is a news channel, not a streaming service). Is there a way to allow this?

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    SuzG12 

    Was this originally set up while in the US?  If so, your account, and thus your Channel Store, is identified as a US account wherever you happen to be at the time.

    The easiest and quickest way to fix this is to do a Factory reset on the Roku and set it back up from scratch using a UK-based internet connection, and a new Roku account (i.e. linked to a different email address).  To be sure it all "took", I'd try to use a UK-based email address, although I don't know for sure if that is necessary.

    Factory Reset is found under Settings > System > Advanced system settings