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NotAChance's avatar
NotAChance
Newbie
2 years ago
Solved

Why was Tidal removed from channels?

The musical streaming service, Tidal, was removed from the channel lineup.

Why?

app availability
  • RokuMaryEF's avatar
    RokuMaryEF
    2 years ago

    Hey everyone,

    If you’re looking for the Tidal app on Roku and can’t find it, you’re not imagining things. It’s no longer available in the Roku Channel Store.

    When a channel disappears, it usually means it was removed from the platform, sometimes by the content provider.

    We get that this might be frustrating, but there are still tons of great channels to check out on Roku. If you’re looking for similar content or want to explore something new, here are a few tips:

    • Featured apps – See what’s trending on the Channel Store homepage
    • Top Free apps – Browse popular free options
    • Categories – Check out the Music, Entertainment, or News sections
    • Recommendations – Look at channels based on your past viewing habits


    Want more info on why some apps get removed? Here's a helpful link:
    Why is an app no longer available on my Roku streaming device? | Roku Support

    Thanks for being part of the Roku Community! If you have any questions, we’re here to help.

    — Roku Community Team

  • JimHeard's avatar
    JimHeard
    2 years ago

    Here's a link to Plex's instructions on how to link your Tidal account to Plex:

    https://support.plex.tv/articles/adding-tidal-subscriptions-to-plex/

    As you'll see, there are several options.  I chose the simplest, which simply links your Tidal account, and lets you use it through Plex, but does not let Plex handle the billing or otherwise manage your Tidal account.  If you want that basic option, scroll down to the instructions under the heading "Link to an Existing TIDAL Subscription for Access."

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  • TerryMclure's avatar
    TerryMclure
    Reel Rookie
    2 years ago

    Great question!! Why, Roku, did you remove the Tidal channel? I listen almost daily through my TV and home entertainment system (which is incredible) so I appreciate the sound quality of lossless audio. I need it back!

    • NotAChance's avatar
      NotAChance
      Newbie
      2 years ago

      I do the same! Spotify is still there(which I do not use) so this seems like something else is going on.

      Please, Roku, why did this happen?

    • iJaJa's avatar
      iJaJa
      Newbie
      2 years ago

      Very disappointed as well. I had to link my phone directly to my TV via Bluetooth & use Tidal from there. An inconvenient extra step. I hope whatever it is, they figure things out & add it back.

    • SLOlife805's avatar
      SLOlife805
      Channel Surfer
      2 years ago

      I use Tidal almost every day on Roku, extremely disappointed, in fact do disappointed it may be time to stop being a Roku user, which I have been for about 15 years, Roku’s on every TV in my house, and have bought Roku’s as gifts for family members, but if Tidal is gone as an app on Roku (and I don’t care if Roku removed or Tidal did or Roku did it is a vital part of my home system more than happy to leave Roku for a another streaming device like AppleTV, Amazon’s Fire or Googles Chrome, the Tidal app is my MOST USED Roku app.  They need to figure it out fast or will follow were a stream g device that still has Tidal app is and replace all my Roku’s with new streaming platform.  Not a empty comment.  Roku if you are reading, you have about a week to get it fixed.

       

      sny suggestion from other users in this comment tread to best alternative stream device that is still streaming Tidal???

      • Evilroy's avatar
        Evilroy
        Newbie
        2 years ago

        100% agree. If I can't use Tidal on it, then Roku is going in the trash.

    • TerryMclure's avatar
      TerryMclure
      Reel Rookie
      2 years ago

      I just put in a request for an answer for why it was removed and/or when will it be restored to Roku. Thanks for the link!

      • gryphonix's avatar
        gryphonix
        Reel Rookie
        2 years ago

        I would sure like to know.  It was find and then suddenly, with no explanation, "no longer available."

  • pgstreamer1's avatar
    pgstreamer1
    Newbie
    2 years ago

    This is good to know !  I just came here look to see if the essential apps  ( or channels I guess) were supported before I purchased a Roku.  Tidal Is a must for me, so I guess I'll wait a bit for an official answer, or purchase an apple TV 😕

  • Kokowu's avatar
    Kokowu
    Channel Surfer
    2 years ago

    I just noticed and I swear I’ve used it within last two months. I went straight to Tidal’s website & they only offer streaming on 3 devices (not apps): Chromecast, Appletv, & Vizio. None of which I use & feel like most ppl don’t because ALL tvs are smart tv’s now. I think they preferred ppl to screen mirror aka Tidal Connect.

    • JimHeard's avatar
      JimHeard
      Reel Rookie
      2 years ago

      I posted above about using the Plex app to stream Tidal through the Roku, which is currently still working fine.  Unfortunately, I recently got a notice that the Plex integration with Tidal is ending as of October 28.  For anyone who (like me) is still determined to stream Tidal through a Roku device, I have found one solution: use AirPlay.  It requires an Apple device and your sound quality will be limited to 16/44, but that's better than Spotify, which has other issues that rule it out for me.  I'm open to other ideas, but when Plex integration goes away, this is the best alternative I have found.