Forum Discussion

StevenCee's avatar
StevenCee
Roku Guru
2 months ago
Solved

Why verify sign in every time?

Lately, every time I sign in to the community site, I'm then told to retrieve a code from my email, to put into the form, which then takes me back to the sign in page, and then I'm finally back in. ...
  • AvsGunnar's avatar
    2 months ago

    StevenCee​ 

    Unfortunately, the 2-factor authentication is used for both your Roku account and the Community account. (since use same account to access both).

    You can disable the 2-factor authentication by logging into your Roku account (https://my.roku.com/account).  The toggle setting is located under 'Account Info'.