Forum Discussion

slhansen's avatar
slhansen
Reel Rookie
2 months ago
Solved

Why is the Angel app not working on Roku?

Why is the Angel app not working in Roku??
app playback
  • RokuJohnB's avatar
    RokuJohnB
    20 days ago

    Hi Anikagatorbert,

    Thanks for keeping us updated.

    If you've tried the troubleshooting steps and videos from other apps that work fine, it's time to contact the customer support team for the app that's giving you trouble. Remember, the app developers manage the channels on Roku, so any problems with that specific channel probably need an update from them.

    Just let us know if there's anything else we can do to help!

    Roku Community Team

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
2 months ago

Hey, slhansen.

Thanks for reaching out here!

Here's a suggested fix you can try.

  1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
  3. Reinstall the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

In the meantime, you can get more troubleshooting tips here!

Roku Community Team

  • Anika's avatar
    Anika
    Newbie
    23 days ago

    This is not working for me on a TCL roku tv

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      17 days ago

      Welcome, Anika​!

      Thanks for trying to troubleshoot. If this is the only app giving you trouble, it’s best to contact the app provider directly since Roku channels are handled by their own developers.

      -Roku Community Team

  • gatorbert's avatar
    gatorbert
    Newbie
    22 days ago

    It is not working.  There is no option to remove the app.

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      20 days ago

      Hi Anikagatorbert,

      Thanks for keeping us updated.

      If you've tried the troubleshooting steps and videos from other apps that work fine, it's time to contact the customer support team for the app that's giving you trouble. Remember, the app developers manage the channels on Roku, so any problems with that specific channel probably need an update from them.

      Just let us know if there's anything else we can do to help!

      Roku Community Team