Forum Discussion

jameswb369's avatar
jameswb369
Reel Rookie
6 months ago
Solved

Why is ROKU not streaming FOX News properly ?

FOX News is not synching properly when I stream it, and the network connectivity is excellent. This has only started to happen recently - any suggestions on what I can do to solve this? 

  • RokuTakashi's avatar
    RokuTakashi
    6 months ago

    Thanks for keeping us posted, jameswb369 

    We appreciate your efforts in performing the troubleshooting step that was suggested in this thread.

    For this issue, we recommend contacting the channel provider directly and letting them know about your concern. They may offer a potential workaround or indicate whether an update to their application on the Roku platform is required. It is important to note that the majority of channels available on Roku are developed and maintained by the respective channel providers

    For more information, you can visit Contact Fox News Channel

    We hope this will be resolved soon, and feel free to reach out to us anytime if you have further concerns or inquries.

    Best wishes,
    Kash

3 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    6 months ago

    Welcome to the Roku Community, jameswb369!

    Thanks for letting us know about your issue with the Fox News channel. We're happy to assist. Please try restarting your Roku device first to see if that makes any difference.

    1. Press the Home button on your Roku remote.
       
    2. Scroll and select Settings.
    3. Select System.
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart.

    If the problem still persists, keep us posted.

    Best regards,
    John

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        6 months ago

        Thanks for keeping us posted, jameswb369 

        We appreciate your efforts in performing the troubleshooting step that was suggested in this thread.

        For this issue, we recommend contacting the channel provider directly and letting them know about your concern. They may offer a potential workaround or indicate whether an update to their application on the Roku platform is required. It is important to note that the majority of channels available on Roku are developed and maintained by the respective channel providers

        For more information, you can visit Contact Fox News Channel

        We hope this will be resolved soon, and feel free to reach out to us anytime if you have further concerns or inquries.

        Best wishes,
        Kash