Forum Discussion
If you subscribe through Roku, then that app is typically stuck until the subscription expires. If you subscribe to a premium through The Roku Channel, then that may also be stuck until the subscription expires.
As I constantly say: NEVER subscribe through a 3rd party. Always go to the services WEB SITE (not a phone app), and sign up there. That will guarantee the widest possible number of devices you can use it on. Signing up through Roku can often limit you to Roku devices. Signing up through The Roku Channel may prevent you from using the real app for that service, and must go through The Roku Channel.
- JCGoodwin2 years agoRoku Guru
Thanks for your comments. Yes, all of the above. I tried subscribing directly via Paramount Plus, but the service was acting strange and not allowing me to. Not having that issue with anything else.
In any case, Roku should not force users to keep the Roku Channel on the home screen until a subscription ends. I thought that customers were supposed to control what apps are on the home menu, not Roku. I've learned not to use Roku Channel subscriptions now.
- renojim2 years agoCommunity Streaming Expert
You may be able to remove it using the Roku app on your phone, but not giving the option for "Remove channel/app" until a subscription expires applies to all channels/apps, not just The Roku Channel. You can always move it to the bottom of your apps if you can't remove it so that it's out of the way.
- JCGoodwin2 years agoRoku Guru
renojim wrote:You may be able to remove it using the Roku app on your phone, but not giving the option for "Remove channel/app" until a subscription expires applies to all channels/apps, not just The Roku Channel.
That's not the case, actually. I've cancelled my subscription to Tennis Channel, and I can remove it right now. That's also been the case with Netflix and plenty of others.
I've tried the Roku app, and it doesn't work. Thanks, though.