Forum Discussion

Wolffl9's avatar
Wolffl9
Reel Rookie
5 years ago
Solved

Why is AMC Plus not working? Unable to play video

When i attempt to stream anything on AMC Plus (purchased through Roku) it brings me back to the show page. If i hit 'resume' it comes back to the page as well. I've deleted and restarted and everythi...
AMC Plus Troubleshooting
  • atc98092's avatar
    atc98092
    5 years ago

    You have to contact AMC about issues with their channel. Roku did not develop it, and has no ability to resolve an issue with it. 

    You didn't really state what the issue is, other than a particular title wouldn't play. Does that mean it's not even listed as something available to watch, is there an error message when attempting to play the title, or something else? What is the model number (not the name) of your Roku player? 

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Hi Dn31,

    A warm welcome here at the Roku Community!

    Thanks for reaching us here with your query. We'd happily provide you with the AMC plus app/channel's customer support. You can also email them at customerservice@amcplus.com or directly contact their line at (877) 262-4450.

    Let us know if there's anything else we can be of assistance with and we'd be happy to continue doing so.

    Warm regards,
    Carly

Dn31's avatar
Dn31
Newbie
2 years ago

How do I contact AMC plus for my app not working. I paid but nothing for 2 weeks

RokuCarly's avatar
RokuCarly
Community Moderator
2 years ago

Hi Dn31,

A warm welcome here at the Roku Community!

Thanks for reaching us here with your query. We'd happily provide you with the AMC plus app/channel's customer support. You can also email them at customerservice@amcplus.com or directly contact their line at (877) 262-4450.

Let us know if there's anything else we can be of assistance with and we'd be happy to continue doing so.

Warm regards,
Carly