Forum Discussion

Chris-K's avatar
Chris-K
Streaming Star
2 years ago

Why doesn't Roku have the search catalogue for UK TV streaming services?

Why doesn't Roku have the search catalogue for UK TV streaming services?

BBC Iplayer, ITV X, 

These are Huuuuuuge streaming services and probably in the top 10 services in terms of content but Roku doesn't have the catalogue to search find programmes

Any ideas why that is and whether it will change?

 

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    Hi Chris-K,

    Greetings from the Roku Community!

    We're glad to assist you with your inquiry. We'd like to know more about it so we can assist you further. Please provide the details below:

    • What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV – specify TV)
    • Have you activated your Roku device?
    • When did this start happening?
    • Can you please send us a photo of the issue that you are experiencing?

    In the meantime, please try to restart your system by going to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

    We'll be waiting for your response.

    Kind regards,

    Eunice

    • Chris-K's avatar
      Chris-K
      Streaming Star

      There's nothing specific about my device.

      It's the same for all Roku devices.

      Roku supports UK streaming apps, but doesn't have the listings/catalogue for UK streaming channels (ITVX BBC iPlayer, etc).

      My question is why not?

      • atc98092's avatar
        atc98092
        Community Streaming Expert

        The streaming provider has to agree to allow Roku to catalog what they are offering, or else provide a listing of their offerings, and it's possible that none of those channels allow Roku to do so or provide the necessary info.