Forum Discussion

Crakalac's avatar
Crakalac
Binge Watcher
2 years ago

Why does Roku think I want to watch the primaries when selecting a replay of a formula e race?

When I select to watch the Mexico city eprix, instead I get the live coverage of the primaries. Why? 

8 Replies

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi Crakalac,

    Thanks for posting here in the Roku Community!

    We're glad to assist you with your inquiry, but we'd like to know more about it so we can further assist you. Kindly provide us with additional information for us to understand it better:

    • Which specific channel are you trying to stream this on?
    • Are you saying that it is showing different or wrong content?
    • Can you please send us a photo of the running issue as our reference?

    We'll be waiting for your reply.

    Kind regards,

    Eunice

    • Crakalac's avatar
      Crakalac
      Binge Watcher
      2 years ago

      Yes it it showing wrong content. I search for the race on the Roku app on my Chromecast. 

       

      I am able to locate the race replay I wish to view. When I select it I have the option to play or save. When I choose play, the screen flashes the live tv symbol and then dumps me on a live news station instead of playing the selected content. 

       

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi Crakalac,

        Thank you for the additional information!
        We'd like to take a closer look into this issue that you're experiencing. May we know what Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)

        We'll wait for your response.

        Thanks,

        John