Why does Roku screen saver log me out of YouTube?
Why does Roku screen saver log me out of YouTube? It didn't used to do that.
Forum Discussion
Hi c0uchP0tat0,
Thank you for posting in the Roku Community!
We understand you're having trouble with the screensaver logging you out of the YouTube channel, and we're happy to assist you.
Please try restarting your Roku device/TV by following these steps:
- Press the Home button on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power (If you don't see a Power submenu, skip this step).
- Select System restart.
Give this a try and see if it helps with the issue you're experiencing. If not, feel free to update us, and we'll continue troubleshooting!
Best,
The Roku Community Team
That didn't help at all. In fact, it seems to be the system's design.
c0uchP0tat0 Thanks for keeping us posted!
Let’s try a few things to see if we can fix it:- Update the Channel:
- Highlight the Youtube app.
- Hit the star (*) button on your Roku remote.
- Choose "Check for update." - Restart Your Roku Device/TV
- Uninstall and Reinstall the App
If that doesn’t work, you can contact the channel provider for more help.
Cheers,
The Roku Community TeamHi. I didn't notice this reply. This is the same as the last non-working solution, except you mentioned "Netflix". I assume you meant YouTube. I'll explain the problem again. YouTube video is paused. Roku goes into screensaver. When I return, YouTube is logged out. This didn't used to happen. When I returned in the past, YouTube would pick up where I left off. Uninstalling Netflix doesn't help.
Thanks for getting back to us! I appreciate your attention to my post and the corrections. I'd like to help you further with this issue. Please let us know which Roku device you use with the serial number. Also, when did the issue occur?
Looking forward to your reply.
Thanks,
The Roku Community Team
- Update the Channel:
