Forum Discussion
Model# - 4660RW - ROKU ULTRA
Serial# - YJ001Y074735
Software Version - 12.5.5 Build 4174-46
Fubo TV version 5.3 Build 100
As for the Error ID, I'll get this for you when it comes up. Many times it doesn't give an error it just freezes or keeps spinning.
Had it freeze multiple times this evening. The issue code that comes up is: 35-099-55
- RokuEuniceL2 years agoRetired Moderator
Hi Pilotwan2be,
We appreciate you providing all these details here in the Roku Community!
We apologize for any inconvenience this may have caused you. Rest assured that we have already forwarded your concern and information to the appropriate Roku team for further investigation and to fix the issue as soon as possible. We are dedicated to finding a solution to your concerns, so please don't hesitate to let us know if there is anything further we can do to help, and we'll continue assisting you at any time.
Your patience and understanding are highly appreciated.
Kind regards,
Eunice