Forum Discussion

automan8260's avatar
automan8260
Newbie
2 years ago
Solved

Why am I charged for both Roku Disney and Roku ABC?

  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi automan8260,

    We are grateful that you have joined the Roku Community.

    It might be more beneficial for you to get assistance from our billing staff for these problems.
    Kindly reach out to them directly via our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter. You can also manage your subscription here at my.roku.com and go to Manage Subscription to see if you're to look into these charges.

    Regards,

    Rey

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi automan8260,

We are grateful that you have joined the Roku Community.

It might be more beneficial for you to get assistance from our billing staff for these problems.
Kindly reach out to them directly via our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter. You can also manage your subscription here at my.roku.com and go to Manage Subscription to see if you're to look into these charges.

Regards,

Rey