Forum Discussion

Ruko2023's avatar
Ruko2023
Newbie
3 years ago

Why a so many Ruko commercials 7 times in a Row?

We have to listen to the Roku jingle through 3 repetitive commercials then to be followed by the same 3 commercials when the series of 6 commercials run they repeat again 6 more times? Why? We have R...
RokuTakashi's avatar
RokuTakashi
Community Moderator
3 years ago

Hi Ruko2023, Garyvander,

Thanks for posting here in the Roku Community!

We're sorry to hear about the experience you had with the commercial and ads. We understand that repetitive channels disrupt the streaming momentum. Rest assured that we'll pass this information and concern to the appropriate Roku team for review.

If there's anything we can further assist you with aside from this, please don't hesitate to let us know.

All the best,
Kash

jd_dean's avatar
jd_dean
Newbie
3 years ago

I have to change channels or shut it down.. 

I think after over a year everyone knows about "the Rick, Eisen show", Martha Stewart and the rest of the continuous commercials!! 

 

  • cecile_77's avatar
    cecile_77
    Newbie
    3 years ago

    I'm in agreement.  All those same ads over and over and over again.

    Roku is being a pain to watch.  Why can't they turn this off?  One

    time is a viewing is more than enough. I am getting fed up with Roku.

    It didn't used to be this way.  PLEASE STOP.

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    3 years ago

    Hi jd_dean cecile_77,

    A warm welcome here in the Roku Community!

    We'd like to take a closer look into this issue that you're having. Can you please provide more details about the problem? What channel were you watching? Where did the ad show up on screen?

    We look forward to hearing from you soon.

    Thanks,

    John