Forum Discussion

Ruko2023's avatar
Ruko2023
Newbie
3 years ago

Why a so many Ruko commercials 7 times in a Row?

We have to listen to the Roku jingle through 3 repetitive commercials then to be followed by the same 3 commercials when the series of 6 commercials run they repeat again 6 more times? Why? We have R...
Garyvander's avatar
Garyvander
Newbie
3 years ago

I can't watch Roku anymore as they only have one commercial group, over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over...

RokuTakashi's avatar
RokuTakashi
Community Moderator
3 years ago

Hi Ruko2023, Garyvander,

Thanks for posting here in the Roku Community!

We're sorry to hear about the experience you had with the commercial and ads. We understand that repetitive channels disrupt the streaming momentum. Rest assured that we'll pass this information and concern to the appropriate Roku team for review.

If there's anything we can further assist you with aside from this, please don't hesitate to let us know.

All the best,
Kash

  • jd_dean's avatar
    jd_dean
    Newbie
    3 years ago

    I have to change channels or shut it down.. 

    I think after over a year everyone knows about "the Rick, Eisen show", Martha Stewart and the rest of the continuous commercials!! 

     

    • cecile_77's avatar
      cecile_77
      Newbie
      3 years ago

      I'm in agreement.  All those same ads over and over and over again.

      Roku is being a pain to watch.  Why can't they turn this off?  One

      time is a viewing is more than enough. I am getting fed up with Roku.

      It didn't used to be this way.  PLEASE STOP.

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      3 years ago

      Hi jd_dean cecile_77,

      A warm welcome here in the Roku Community!

      We'd like to take a closer look into this issue that you're having. Can you please provide more details about the problem? What channel were you watching? Where did the ad show up on screen?

      We look forward to hearing from you soon.

      Thanks,

      John

  • KimW6's avatar
    KimW6
    Streaming Star
    3 years ago

    Just FIX the problem! Maybe you should hire a competent team of system engineers.

  • halcarz's avatar
    halcarz
    Newbie
    2 years ago

    I can handle commercials BUT HEARING SAME ONES OVER 2 OR MORE TIMES IN ONE BREAK IS HORRIBLY UNNERVING

  • dmr42dogs's avatar
    dmr42dogs
    Newbie
    2 years ago

    please get rid of or change the commercials, these give me anxiety and migraines. i will cxl my script if its not changed my next month. 

    • RokuERey's avatar
      RokuERey
      Retired Moderator
      2 years ago

      Hi Community users,

      Greetings from the Roku community!

      We appreciate your feedback about this, and we're sorry for any inconvenience this has caused. We'll make sure to forward this over to the right team for further review.

      Thank you for your understanding!

      Best regards,
      Rey

      • KimW6's avatar
        KimW6
        Streaming Star
        2 years ago

        Another canned BS response from the "moderators".  If you really are concerned about your customers, prove it.  Screenshot your referral to the team responsible for the problem.  Frankly I don't believe there is one. And I think the "moderators" are just bots.  No humans there at all.