Forum Discussion

Joe806's avatar
Joe806
Reel Rookie
5 months ago

White lines on my tv and they wont go away

Is this fixable or do I just have to get a new tv? I've tried so many different things.  I barely had this tv for a year literally 3 weeks ago the warranty expired 

4 Replies

  • I would suggest reaching out to the manufacture of the TV, since it sounds like a defective TV.  Since you don't list what brand I can't say who to contact, but some manufacturers may cut you a break since you are barely out of warranty.

      • JWS9518's avatar
        JWS9518
        Roku Guru

        Based on what I was able to pull up online, this seems like a common issue with Onn brand TVs.  I suggest reaching out to Onn customer support directly to see if they can help, but it sounds like you have a bad board or screen on the TV.   

         

        You can try unplugging it for a minute or changing the HDMI cable if you haven't already and see if that helps.