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eltonh1957's avatar
eltonh1957
Reel Rookie
2 years ago
Solved

While watching tv , my screen went black . I unplugged the tv but still has black screen

I was watching tv and all of a sudden the screen went black . I unpluged the tv and it still comes on with a black screen 

  • This is a Roku tv and I tried using the reset button but the tv still displays the black screen . The tv is not under warranty because I have had it for three years now . Everything I tried did not work 

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    • eltonh1957's avatar
      eltonh1957
      Reel Rookie

      This is a Roku tv and I tried using the reset button but the tv still displays the black screen . The tv is not under warranty because I have had it for three years now . Everything I tried did not work 

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert

        eltonh1957-

        One strong possibility is that the screen's backlight has failed.  Look closely to see if there is an unlit image there -- using a flashlight might help.

        If the set is out of warranty, it might be possible that it can be repaired.  Whether that would cost more than just replacing the set is another question.