Forum Discussion
I cleared all Roku history from both browsers on my phone and tried again with a different email but no different result. I didn't restart and am reluctant to clear all cookies, which hold a lot of login data. Do you think it would be worthwhile
I've never had to clear all cookies, just all Roku cookies, but I'm definitely running out of ideas. An incognito or private browsing window should accomplish the same thing as clearing cookies. No computer or tablet to try? Just to be clear, if you visit a site like https://www.iplocation.net/ it shows your location as somewhere in the UK and not some colony or other remote entity? As a last resort you might try account support at https://support.roku.com/contactus and see if they can figure out how to get your account associated with the right region, but I don't have high hopes.
- Speedwell12 years agoReel Rookie
Thanks again for your help