Forum Discussion

photojon131's avatar
photojon131
Reel Rookie
3 years ago
Solved

Where does one provide feedback on App Usability

We have several Roku Streaming sticks and I'm sure like many in the community subscribe to several streaming services.  It is frustrating the changes in behavior when moving from one app (service) to...
  • atc98092's avatar
    atc98092
    3 years ago

    Each channel/app on Roku devices is offered by third parties. Roku only offers and supports The Roku Channel and the Roku Media Player. For any other channels, you need to contact the provider of that channel. For example, YouTube is provided by Google, HBO Max by HBO, Prime Video by Amazon, and so forth. Roku has no control of the functionality of these channels. 

atc98092's avatar
atc98092
Community Streaming Expert
3 years ago

Each channel/app on Roku devices is offered by third parties. Roku only offers and supports The Roku Channel and the Roku Media Player. For any other channels, you need to contact the provider of that channel. For example, YouTube is provided by Google, HBO Max by HBO, Prime Video by Amazon, and so forth. Roku has no control of the functionality of these channels. 

photojon131's avatar
photojon131
Reel Rookie
3 years ago

Thank you for your reply.  I understand Roku doesn't have control of the apps content but I thought there might be some unified "feedback" channel broken down by specific app, that Roku users could post to and the 3rd party companies (eg Amazon) could visit to see feedback on their products.  Is this something the Roku Community could spearhead?  Otherwise we are all adrift trying to find out how to provide feedback on each vendors site.

Thanks