When using Roku Express with most apps get vertical lines on tv
In the last month I have had difficulty in using my Roku Express with my Samsung UE32h6400ak. Most of the apps I use will only display properly on my tv for about 40 minutes before developing vertical lines on the tv screen( e.g. ITVx, My 5, Channel 4). The only app that I can use without this problem is BBCiPlayer.
I have contacted Samsung and ITVx who have said I should Contact Roku.
I was wondering if the apps with which the TV develops vertical lines have had a software change which my tv cannot support properly?
Any help would be welcome. THank you
Hello Ladybird1,
Welcome to the Roku Community!
I understand that you're experiencing issues with your Roku Express, which shows vertical lines on the screen during streaming. Don't worry, I am here to assist you.
I suggest you try the following:
- Check your Wi-Fi connection
- Restart your router or modem
- Restart your Smart TV
- Restart your Roku device
For more details, please visit our Roku support article: Issues playing content on your Roku device
It would be helpful if you could also send a photo of the TV screen displaying the vertical lines issue that you're referring to.
Thank you for your cooperation.
Cheers,
The Roku Community Team
