I'm having the same issues, zooming in so you can't see anything cause it's so up close. It started this afternoon, out of the blue, on Discovery+, but checked Hulu and Netflix and it's doing it there as well and then when I went to the help app under Roku support on the device, even that is zoomed in. I found info that this was happening wide spread to people before, so I'm thinking there needs to be a fix for this.
What worked for me was resetting to factory settings. Some people have told me there’s a button on the back of the tv to do so if you can’t get the screen to return to normal after exiting the streaming channels. Others said to unplug your TV. I fixed mine so I wish you luck!
guess I didn't read the post clear enough, I"m having trouble on the roku device, not a roku TV. I've done the remove the app, update, restart and reinstall the app (that's when I discovered it was affecting more than just Discovery+). Google search shows this was happening and some people had success with what I tried and others did not, I'm one that did not.
Hi gufygrl,
Thanks for your post.
Have you tried performing a factory reset on your Roku device? If not, we suggest you try and see if there's any difference after. If you are able to control your Roku device, you can easily perform a factory reset from the Settings menu. Perform the following steps with your Roku remote or the Roku mobile app.
Be informed that resetting your Roku will clear the majority of data from your Roku device and restores it to a factory default configuration. Also, before doing this step make sure that you know your Roku device network/WiFi Password.
You may refer to this link: How to system restart or factory reset your Roku streaming device
Keep us posted on how it goes.
Regards,
Nimfa
