Forum Discussion

bratface's avatar
bratface
Roku Guru
2 years ago
Solved

What has happened to the channel numbers on the streaming channels?

Today is October 26, 2023 & I would like to know what happened to the channel NUMBERS for the streaming channels? They were there yesterday? Any idea what is going on?
  • RokuMaryEF's avatar
    RokuMaryEF
    2 years ago

    Hi Community users,

    We look forward to hearing your thoughts and experiences with the new Live TV Guide. Your feedback helps us with our continuous improvement.

    If you're inquiring about the channel number setting in the Live TV Guide, follow these steps:

    1. Navigate to the Channel logos in your Live TV guide.
    2. Press the * button to open the Channel Options menu.
    3. Select the "Sort list order" setting.
    4. Choose between "As recommended by Roku" and "By Channel Number".
    5. Select your preferred option to apply the changes.

    By default, this setting is "As recommended by Roku," which removes channel numbers from the Guide display. If you prefer a sequential order that displays channel numbers, select "By Channel Number".

    We hope you find this information helpful. If you have any further questions, feel free to ask.


    Best regards,
    Mary

renojim's avatar
renojim
Community Streaming Expert
2 years ago

"The Live TV Channel Guide is getting an upgrade, with personalized ordering of 400+ channels, as well as the removal of channel numbers to enable simpler browsing."

https://www.roku.com/blog/os-12-5

Simpler?  I sincerely doubt that.

randy8245's avatar
randy8245
Binge Watcher
2 years ago

I've been a RoKu customer for many years now and I own 2 Roku televisions, also a 4K streaming box and have never griped about all the drastic changes that have taken place. I just went with the flow. Well that changes today. I made this account just now to let whoever is in charge here know that y'all have F'd the channel guide royally for me and most every user.

 

This has to be the most stupid update ever. It's by far a major downgrade. I can't believe someone could allow this rubbish update to pass onto the consumers which cripples and makes an unnavigable mangled unholy mess of the channel guide.

The channel guide now has all of the channels just willy-nilly about. It certainly isn't faster or simpler to get to channels without the numbers on them with whatever the idiotic reasoning was used to "order" them.

 

And to add amongst many things, one perhaps is the topper show stopper of all the other things the other users and myself have mentioned that is screwed up and missing, the blog link talking about this downgrade says;

"Instant access to more Live TV: The Live TV Channel Guide is getting an upgrade, with personalized ordering of 400+ channels, as well as the removal of channel numbers to enable simpler browsing."

 

Which is utter BS and a LIE!!!  There is no option to organize the channels when you click the star button on the remote inside the guide. It just gives the same old options it always has. Manage channels, which removes them and favorites them... But guess what, there is one major option that is supposed to be there and it's not!!!! There is no option anywhere that gives you personalized ordering of any of the channels.

In conclusion with my gripe, I rightly so believe that this is an absolute garbage update that has ruined the channel list.

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    2 years ago

    randy8245 

    Roku has a habit of pushing partial updates. (in other words, not all features are included with the push/change).  Eventually, the personalized ordering feature will be released. 

    For now, I am going to be adding more channels to the Favorites list I guess.  

    You are correct, this is a degradation, not an improvement with the Roku LiveTV guide.  I did not like it when other channel/apps did this with their numbered guides, and disappointed to see Roku follow suit.

    ---

    bratface 

    I was being facetious regarding the Voice Remote.  Used to be able to quickly navigate the channels by saying the channel number into the remote.  Now, another menu pops up asking basically if I really want to watch the channel on LiveTV or install a standalone channel/app (if available) for the channel I want to watch.

    • Darrelln99's avatar
      Darrelln99
      Newbie
      2 years ago

      We will never buy another ROKU TV and will share our feelings on social. This is the kind of action I would expect from a government agency.  I demand my channel listing back!

      • winston3338's avatar
        winston3338
        Roku Guru
        2 years ago

        First Roku took the digits out of the  digital remote and now they taken the digits out of the digital tv and we're the only ones seriously discussing it. I texted with Onn tv and this agent said he'll pass my complaint on to the proper department.

        I texted with Roku and he said he didn't know anything about it but he'll pass my feedback on. I google is Roku down and there's no numbers complaint's. I'm lost without channel numbers and It's too late for me to do anything about it so good luck everyone.  

  • DetectiveDave's avatar
    DetectiveDave
    Reel Rookie
    2 years ago

    I concur with you. A channel guide without numbers is not a guide at all in fact it is like looking up at the night sky for constellations. I have limited sight and finding numbers was my way. Hunting for colored little Icons that I'm unfamiliar with basically blinded me. Thanks for your INCONSIDERATE DOWNGRADE ROKU-KU

  • Bozzz's avatar
    Bozzz
    Reel Rookie
    2 years ago

    And the bad thing about Roku changing, is that Visio has already changed.  It all sucks

  • UsaIsLoco's avatar
    UsaIsLoco
    Newbie
    2 years ago

    Fire whoever ok'd this change

    • Duane_O's avatar
      Duane_O
      Binge Watcher
      2 years ago

      Then get a Firestick