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Disarm1933's avatar
Disarm1933
Newbie
2 years ago
Solved

What happened to Channel 60 and 62 Live TV option?

Did Roku kill the ability to watch our own Live TV? I can’t seem to find Channels 60 and 62 anymore to connect my DishNetwork live feed. It just goes to Roku’s Live TV. I really hope this is bad software update and that they will fix the issue. Anyone know what’s going on? 

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Hi Disarm1933,

    Thanks for raising your concern to the Roku Community!

    We apologize for the inconvenience this may have caused you. No worries, we're here to find you the best resolution possible. 

    Have you tried to perform a system reboot on your Roku streaming device/TV? If not, we highly suggest so as most of our users claimed that this troubleshooting process helped them restore their Live TV channel issues. To perform this, navigate to your Home screen. Scroll and select Settings > System > Power (if this option is unavailable, please skip to the next step) System restart. 

    Let us know how it goes and we'd be more than willing to further assist you with this as we are committed to finding the solution to your concerns. 

    All the best,
    Carly

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  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    Hi Disarm1933,

    Thanks for raising your concern to the Roku Community!

    We apologize for the inconvenience this may have caused you. No worries, we're here to find you the best resolution possible. 

    Have you tried to perform a system reboot on your Roku streaming device/TV? If not, we highly suggest so as most of our users claimed that this troubleshooting process helped them restore their Live TV channel issues. To perform this, navigate to your Home screen. Scroll and select Settings > System > Power (if this option is unavailable, please skip to the next step) System restart. 

    Let us know how it goes and we'd be more than willing to further assist you with this as we are committed to finding the solution to your concerns. 

    All the best,
    Carly