Watch TCM not working...again.
Well I am having the same problem since last week. When I try to watch a movie on watch tcm I get the message authorization for this content has failed. Anyone out there figured it out???
Forum Discussion
oK. I JUST solved the problem of getting the error message when trying to play movies on watch tcm. I was getting the error message authorization for this content has failed. Went to left of screen at the bottom where it says sign out. It took me to th activate screen with a code which I used at the tcm activate website. I then tried to play movies and was successful. Hopefully it continues to work!!
Yes! Signing out then back in worked! Thanks!
Hi AeroEngineer,
Thanks for the first post in the Roku Community!
We appreciate you for letting us know that the issue was resolved, and we express our gratitude for the effort you put into performing the troubleshooting steps you have taken to try to resolve the issue.
Please let us know if there are other related issues that we can further take a look at.
All the best,
Chel
Followed your steps, but was unsuccessful.
Hi, okayo!
Thanks for your first post in the Roku Community!
We apologize for the inconvenience caused by the issue you're having with the TCM channel. We are more than happy to assist you further in resolving this issue. Thank you for updating us with all the steps you have taken so far. To better assess this issue, could you please let us know if you encounter any error messages when you try to access TCM? If yes, kindly send us a photo of the error message so that we can provide you with the right steps.
In the meantime, you can try to Uninstall the app.>>Restart Device>>Re-install the app. For detailed instructions, you can refer to this support page: How to resolve a channel playback issue.
Let us know if this step will help.
All the best,
ElmerI have done EVERYTHING mentioned in this string: checked for updates to the TCM app (I'm current), uninstalled the app + rebooted + re-installed, logged out of the app and re-activated. Nothing works. I can see the host intro, but when I play a movie I get "Authorization for this content failed".
Any other suggestions?
I have this happen frequently enough with my Watch TCM account that I have placed a permanent shortcut to the Watch TCM activation page on the home page of both my phone and my tablet.
Tried this 3 times, still can’t watch any movies although oddly I was able to watch a host intro (???) for one movie, but not the movie. Have spent an hour trying to get this to work. So annoying
Hi. I have had this problem before and like you I was at a loss for a solution. Then I discovered the sign out button. Go to settings and click on the right hand side where you’ll find faq, privacy policy etc. at the very bottom is the sign out button. Click this and it’ll ask if you are sure that you want to sign out. Press ok and the sign in will appear. Click this and you will see the watch tcm activate screen. Go to the website and put in the code. This has always worked for me as I still occasionally have the problem of not being able to watch a movie. Hopefully this will work for you.
Worked like a charm! Thank you!
