Washed out colors when streaming YouTube TV or Live Sports
Same exact issues here. Roku Ultra 4800X. First one is Roku, 2nd with native TCL App. No settings changes.
Forum Discussion
Can you load the You Tube TV app through your TV in effect bypassing the Roku? So sad we have to resort to workarounds with an otherwise excellent product. But it will not last forever:
1. Roku may not understand that anyone that buys a new TV, will buy a 4K!
2. More and more programming will be in 4K!!!!!
3. Heartwarming that those that do NOT accommodate 4K, will be put out of business by their own ignorance/lack of expertise!
4. So those that work at Roku have 2 choices:
a. fix this so we can watch live 4K WITHOUT hassle or workarounds or
b. start looking for another job as we will buy OTHER streaming devices that will.
Just found the solution for me. Go to the settings and disable Dolby Vision just 4k HDR
Thanks YerBoyDers but that didn't work for me - not vivid. So switched it back, went to home>settings>system>software upgrade>ok, then back to home, for me You Tube TV. That's fine UNTIL you change channels THEN go back to 4K it's washed out all over again.
This just worked for me too. Thanks!
Hi Community Users!
We understand that some of you might have an issue with 4K live TV streaming.
TV manufacturers have various displays with varying resolutions and frame rates. Your Roku streaming player usually finds the best resolution and frame rate for your TV.
To change your display type settings, check out our support article on:
- How to get your player to detect the best resolution and frame rate for you.
- What settings to adjust to play 4K Ultra HD and HDR content at 60fps
If the issue persists, please provide the following information to help us investigate this issue further.
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Channel build version
- Specify the app or channel where the issue occurs.
Looking forward to your response!
Thanks,
The Roku Community TeamPlease read this thread again as you don't seem to understand that this is a ROKU problem! the following circumstances have led me to believe this:
1. I will mention again: (I did come across a temporary work-around: Once you try to view a live 4K event that is subpar, go to: Roku Home>settings>system>software update>check now>OK then return to Roku home, select your app, for me You Tube TV and VOILA it's like it is supposed to be. The flaw in that is if you THEN tune to another program and GO BACK to the live 4k, it's washed out - not vivid!!!!!!!!)
2. I can load the You Tube TV app within my TV, bypass the Roku, and live 4K is fine!
3. I bought an Apple TV 4K yesterday AND live 4K and also non 4K looks like we wish the Roku could deliver!
4. Why don't you try referring this to the technicians to fix in lieu of asking us again for more data? You already have the screenshots of the disparity and the configuration settings you requested.
