Forum Discussion
Hi,
Here are some screenshots. The studio feed from EPL was fine, the golf shot was completely blown out. I have looked throughout the TV's settings to try and fix the issue but nothing works, and I can;t seem to find a setting to allow HDR to be turned on or off.
There are just HDR settings for Standard, Bright and Dark; none of which work to correct the high brightness.
Hi, FARMSM.
Thank you so much for providing us with these details.
Rest assured that we'll coordinate this with the appropriate team to conduct a thorough investigation. Once we've received updates from the team regarding this matter, we'll let the Community know.
In the meantime, we humbly request your patience and understanding as we work on this.
Warm regards,
Carly
- FARMSM2 years agoReel Rookie
Hello,
We are using the Peacock app.
Cheers,
Steve
- RokuCarly2 years agoCommunity Moderator
Hi, FARMSM.
Thanks for the confirmation. This has already been coordinated with the team for investigation. I'll let you know once I've received updates regarding this matter.
Regards,
Carly- Susiesl2 years agoReel Rookie
Hello Peacock team! Here we go again with the washed out colors when streaming live events. I complained about this last football season and you are apparently not working on it or the issue would be fixed. I believe this happened also on a playoff game. You have raised your rates as well. If you cannot fix it, then don’t stream live events and expect people to pay for it. There are many other options out there for us now.