Forum Discussion

Sreudianflip's avatar
Sreudianflip
Reel Rookie
6 months ago
Solved

Voice Audio on Dirk Gently S2 is muted

just finished watching season one which was pretty interesting. But as I started to watch the first episode of season two I realize something was off the The voice audio between the different characters in the opening scenes of this first episode of the second season is muted completely or like a whisper. I have played with the audio settings, both on the television and on the Roku remote to no avail. I may decide to get AMC plus through the television if the AMC plus on Roku channel can’t fix this.

 

app playback
  • RokuJharra-Q's avatar
    RokuJharra-Q
    5 months ago

    Hi Community Users,

    Thank you for keeping us informed about the content issue with Dirk Gently Season 2 on AMC+ via the Roku Channel.

    We appreciate the additional information you have provided, and we have forwarded it to the relevant team for review.

    Your cooperation is greatly valued.

    Thanks,
    The Roku Community Team

5 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    6 months ago

    Hi, Sreudianflip 

    We appreciate you for joining the Roku Community.

    Thank you for informing us about the issue with AMC+ on the Roku channel. We are here to assist you with this matter.

    We have forwarded your concern to the appropriate team at Roku for further investigation. Once we receive additional information from them, we will update this community thread.

    In the meantime, we hope for your patience and understanding as we work on this.

    Thanks,
    Jharra

    • Sreudianflip's avatar
      Sreudianflip
      Reel Rookie
      6 months ago

      The audio on tea with Dame seems to be OK now(It originally was just as bad as the episode one of season two of Dirk gently.

      But Dirk gently season two episode one is still muting the audio track of the speaking actors. All the other episodes seem to be working fine.

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator
        6 months ago

        Thank you for keeping us informed, Sreudianflip.

        We truly appreciate the additional information you've provided. We have forwarded this to the relevant team for review.

        Your cooperation is greatly valued.

        Thanks,
        Jharra