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Dredrhino's avatar
Dredrhino
Newbie
11 months ago
Solved

Vilume decreases by itself Roku TV model 100021261

Volume started decreasing by itself this morning. I believe there was an update

On software version 13.0.p build 24062-CE.

DID audio settings reset, factory reset, disconnected all devices, tried different power outlet. 

As soon as I release the volume up button the volume begins to go down on its own toll it reaches 0 and mute

 

  • Thank you for posting here in the Roku community, Dredrhino!

    It seems like your Roku TV is experiencing an issue with the volume control, as the volume decreases on its own until it reaches 0 and mutes.

    We highly recommend repairing your Roku remote or replacing the remote batteries. After doing so, please perform a system restart. To do this, go to settings, system, and then select power/system restart.

    We would recommend trying to see if that resolves your issue. Please keep us posted.

    Best regards,
    Jharra

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Community Moderator

    Thank you for posting here in the Roku community, Dredrhino!

    It seems like your Roku TV is experiencing an issue with the volume control, as the volume decreases on its own until it reaches 0 and mutes.

    We highly recommend repairing your Roku remote or replacing the remote batteries. After doing so, please perform a system restart. To do this, go to settings, system, and then select power/system restart.

    We would recommend trying to see if that resolves your issue. Please keep us posted.

    Best regards,
    Jharra