Forum Discussion

Mauimiki's avatar
Mauimiki
Newbie
2 years ago
Solved

Viewing live tv can not get black screen

  • Hi Mauimiki,

    Thanks for your first post in the Roku Community!

    We'd like to extend our help here to get this sorted out. If this is a multiple-channel playback issue on the Live TV, we would recommend performing a system restart by navigating to Settings > System > Power (if available) > System restart.

    For additional troubleshooting, you can check our support page here: How to resolve a channel playback issue.

    All the best,
    Chel

1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi Mauimiki,

    Thanks for your first post in the Roku Community!

    We'd like to extend our help here to get this sorted out. If this is a multiple-channel playback issue on the Live TV, we would recommend performing a system restart by navigating to Settings > System > Power (if available) > System restart.

    For additional troubleshooting, you can check our support page here: How to resolve a channel playback issue.

    All the best,
    Chel