Forum Discussion

AnokaGuy's avatar
AnokaGuy
Newbie
17 days ago

View Paid Apps Online

I have a Roku TV and I purchased commercial free HBO/MAX trough Roku.

When I log into https://therokuchannel.roku.com/, with the same email, I am asked to subscribe to HBO/MAX to watch a movie on that channel. I do not see a log-in option.

Am I only allowed to watch free stuff on my computer? Do I need to pay twice for a subscription (which I won't do)?

1 Reply

Replies have been turned off for this discussion
  • RokuArcelyn's avatar
    RokuArcelyn
    Community Moderator

    Welcome, AnokaGuy 

    You're seeing a prompt to resubscribe to Max on the Roku website, which likely means your subscription isn’t active or properly linked. Check your account to see if you’re subscribed to the standalone Max app or Max on The Roku Channel

    For more help, please contact our Accounts, Payments, and Subscription Team. They are the team that specifically handles subscription concerns. Hope this helps!

    Roku Community Team