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bach3's avatar
bach3
Streaming Star
5 years ago
Solved

Video playback not working on Rumble

Video playback is not working on Rumble. When trying to play videos on certain channels, the video won't play. Curiously, they just happen to be political channels, like Dan Bongino and the ACLJ channel. Considering the wave of censorship occurring at places like YouTube, Twitter, and Facebook, it raises a pretty big red flag.

The channels work fine on Rumble's website, but not on their Roku app, which pinpoints the problem likely being with Roku itself. Really really lame if that's the case. Maybe it's just a rogue Roku employee, or maybe it's just "technical difficulties" that only "just happen" to be occurring on these political channels.

Whatever the case, get your act together Roku. There's no excuse for stuff like this.

  • RokuDanny-R's avatar
    RokuDanny-R
    5 years ago

    Hi everyone,

    Thanks for the posts.

    For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

    Thanks,
    Danny

  • RokuKariza-D's avatar
    RokuKariza-D
    5 years ago

    Hey 888777

    Thanks for the post.

    Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to the channel's customer support team to report the issue and get help. They can resolve the error you are having with channel log in.

    Feel free to check my post above to know where you can contact Rumble Support.

    We appreciate your understanding.

    All the best,
    Kariza

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  • Jgdodd's avatar
    Jgdodd
    Newbie
    4 years ago

    I agree my favorite sites are restricted on roku rumble .  When did roku  get into censorship big time  We want to escape YouTube prison.  But bit-chute  would be a great escape!

  • Freedom4All999's avatar
    Freedom4All999
    Newbie
    4 years ago

    I'm having a similar problem now. On both the browser/website and the app none of the videos will load.

    It's just a black screen for about a minute and then goes back to the list of searched for videos or the home screen.

    This has happened before and I can't remember if it was ever resolved tbh. I just know it wasn't happening to friends who shared the videos link with me. 

    Please help me with this issue as there's a few vids I can only watch on here. TIA

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert
      4 years ago

      Freedom4All999 

      Rumble appears to be working fine today, so if you are experiencing issues with all the videos on both your website/browser connection, as well on the Roku's Rumble Channel/app, that would indicate there is an issue with your network or internet connection.

      Since you can connect to internet, first thing to do is perform an internet test with your laptop on your network. (https://www.speedtest.net/)

      If all looks good with internet speed, try changing the DNS server in the router.  When testing DNS, normally setting to Google's DNS is a good choice. (8.8.8.8. and 8.8.4.4).  You can also change DNS on a device (Windows users-- https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10), for testing if you do not wish to do at router initially.  

      Many people just leave the DNS set to the whatever their ISP (internet provider) sets in their router.  If the ISP's DNS servers are experiencing an issue, or otherwise blocking/routing IP addresses, then the internet connection will experience problems as all addresses are routed through this DNS server.

      From your description, sounds like one of the above issues. (or at least issue had something to do with the router or the router settings).  Sometimes, even a simple reboot of the router and any peripherals will help.  Feel free to post back with an update or if you need more help.

  • cjt420's avatar
    cjt420
    Reel Rookie
    4 years ago

    I'm having exactly the same problem.  It only happens on Rumble, and only when trying to watch political shows like Bongino, Infowars, etc. It's not my internet as we have super high speeds,  and all other channels on Roku stream quite smoothly with nary an issue. I'm highly suspicious that certain platforms are being deliberately censored. 

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      4 years ago

      cjt420

      Thanks for the post.

      Have you already tried contacting the channel provider to see what insight they can provide? Many channels on Roku are developed and maintained by the channel provider themselves. 

       

      Thanks,
      Danny

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator
      3 years ago

      Hi LogicMonkey,

      Welcome to the Roku Community!

      I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing? Could you please verify if you getting any error messages/codes when you are trying to stream the channel? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?

       

       

      Best regards,
      Mary